More of the world,
waiting ashore.

Bookings are made through a participating travel advisor. A reservation is complete only after payment is accepted and a confirmation is issued to the booking advisor. Inventory is subject to availability and confirmation by the independent tour operator.

Prices are displayed in the currency stated at checkout. The total charge, including any disclosed taxes or fees, is presented before payment. No recurring subscription is created by booking an experience.

The booking confirmation provides the experience date, meeting or pickup instructions, and other available fulfillment details. Digital confirmation is delivered to the booking advisor; no physical product is shipped.

Cancellation deadlines and refund eligibility vary by experience and are displayed before purchase and in the booking confirmation. Those experience-specific terms control unless the experience is canceled by GoAshored or the operator.

To request a cancellation, the booking advisor should contact GoAshored customer care and include the booking reference. Eligible refunds are returned to the original payment method. After GoAshored issues a refund, banks and card issuers typically require additional processing time before the credit appears.

If GoAshored or the operator cancels an experience and no acceptable alternative is chosen, the amount paid for that experience will be refunded. Missed departures, late arrivals, and no-shows are not refundable unless the booking terms or applicable law state otherwise.

If something is wrong with a charge or experience, please contact GoAshored before filing a payment dispute. We will review the booking record, work with the advisor and operator, and respond as promptly as reasonably possible.

Card payments are processed securely by Stripe. GoAshored does not store full payment-card numbers or card security codes on its systems.

Ashored, LLC collects information needed to operate GoAshored, such as advisor and agency account information, booking details, traveler names supplied by an advisor, cruise or itinerary details, cabin number and booking reference where needed, communications, device information, and payment-related transaction records.

We use this information to provide and secure the service, process and fulfill reservations, communicate with advisors, calculate commissions, prevent fraud, comply with law, and improve GoAshored. Stripe processes payment-card information under its own privacy terms.

We may share information with the booking advisor, the tour operator fulfilling the experience, Stripe and other service providers, professional advisers, or authorities when required. We do not sell personal information for money. We retain information only as reasonably needed for these purposes, legal obligations, and dispute resolution.

Depending on location, individuals may have rights to access, correct, delete, or restrict certain personal information. Requests can be sent to customer care. We use reasonable safeguards, but no internet service can guarantee absolute security.

GoAshored is a marketplace operated by Ashored, LLC. Independent tour operators provide the excursions and are responsible for on-the-ground performance, safety procedures, equipment, permits, and compliance with local requirements. Ashored facilitates discovery, reservation, payment, and booking support.

Travelers and advisors must provide accurate information, review the listing and confirmation, meet stated age, health, mobility, documentation, and arrival requirements, and follow reasonable operator instructions. Access may not be used for unlawful, fraudulent, abusive, or sanctioned transactions.

Schedules, routes, inclusions, and availability may change because of weather, port operations, safety, local conditions, or events outside reasonable control. When a material change occurs, available remedies are governed by the booking terms and applicable law.

GoAshored content, branding, and software are owned by or licensed to Ashored. To the maximum extent permitted by law, Ashored is not liable for indirect or consequential losses. Nothing in these terms limits rights or liability that cannot legally be limited.

No public promotion is currently offered. If GoAshored offers a promotion, the stated eligibility, dates, exclusions, redemption instructions, and other promotion-specific terms will apply. Promotions have no cash value unless stated otherwise and may not be combined unless permitted.

Services may not be purchased or used where prohibited by applicable trade, sanctions, export, or local law. Some experiences have age, health, mobility, nationality, documentation, or other legal and safety restrictions; those restrictions are disclosed in the listing when supplied by the operator.

GoAshored is committed to making its digital service usable by people with disabilities. For accessibility help or information about a specific experience, contact customer care before booking.